Efficient Software & Hardware Solutions, Smart Store Management

Background

Walmart is a global retail chain in the United States, ranking first among Fortune Global 500 companies for continuous five years. In the past few years, Walmart has been using the well-known local brand products. With the rapid expansion of stores, besides of the increasing cost, it become harder to manage well of all the devices in different stores of different regions.

Challenges

1. Walmart has the strictest requirements of not only the device performance and reliability, but also the fast feedback and manufacture capability.

2. There are thousands of Sam‘s Clubs in US and it is a great challenge to perform a good maintenance or remote control.

3. From the hardware to the inner software, many customizations should be done to be compatible with current management and service platform.  

Solution

After several rounds of selection, Walmart finally chose Seuic CRUISE™1-(P) industrial smart phone to perform in its store management.

1. We cooperated together and finished over 1,000 performance & reliability tests for a whole year. What‘s more, a specific team was set up for intime technical support. 

2. Thanks to Seuic strong customization capability, custom hardware like pistol grip, charging dock, battery cover and custom software like AirWatch compatibility, security patch were all delivered without any delay.

3. As Walmart‘s request, we help to develop OEM Config for the better management and remote control of all the devices used in stores.